HOW LONG WILL IT TAKE FOR MY ORDER TO BE DELIVERED?
We aim to deliver most items within two to four business days, but sometimes it can take longer. If you require an urgent delivery, please email us at [email protected] and we’ll try to expedite the order.
Please note, during busy periods such as Black Friday and Christmas, orders may take up to 10 working days to be delivered.
HOW MUCH DOES DELIVERY COST?
We’ve kept it simple. If your order is under £50, delivery will cost £4.95. Over £50 and your shipping is free.
We do run ‘free shipping’ offers, so please join our mailing list to be notified of when these deals are happening.
For any orders to Northern Ireland there may be a surcharge depending on the item. For more information please contact us by email or live chat.
CAN YOU DELIVER OUTSIDE OF THE UK?
The answer is yes, we can happily deliver globally. However, we do request that you please get in touch before placing an order so that we can calculate the shipping costs.
WHAT TYPE OF PACKAGING DO YOU USE?
Our orders are sent out in many different styles of boxes and of varying colour and size. Packaging is reused where possible and therefore, your order may arrive in a box with some other branding on it. However, in most cases it’s minimal. The exception is when its obviously a present, then a new box will be used. None of our orders have invoices inside the boxes so there’s no need to worry if you’re sending a gift.
I HAVEN’T RECEIVED MY ORDER
If you haven’t received your order after seven working days, please don’t hesitate to contact us at [email protected] and we’ll be more than happy to chase it up for you.